Frequently asked questions
Everything about booking, fares, cancellation and the service on the road.
- Fixed rupee fare before you pay
- Chauffeurs verified & uniformed
- Cars within 4 model years
- GST invoice
- 24x7 desk
Book direct on our web booker
Pick your car, see the fare range and confirm instantly. Booking direct means no middleman and a desk that answers. Free cancellation more than 72 hours before pickup.
- Book direct, pay lessNo aggregator or app commission added to your fare.
- Instant confirmationThe booker confirms the car, time and fare range on screen.
- Talk to the operatorChanges go straight to our desk, not a call centre.
- Card or UPISecure payment; GST invoice by email.
Pick the trip type, the car and the time, see the fixed fare and pay by card or UPI. Weddings, group movements and multi-day tours are quoted in writing: call +1 (877) 860-3388, WhatsApp the desk or send your plan.
Frequently asked questions
How do I book a car with driver on RutzIndia.com?
Use the online booker: choose airport, local (4 hr / 40 km or 8 hr / 80 km), outstation or one way, enter pickup and drop, pick the car and pay by card or UPI. You receive the confirmation instantly and the chauffeur's name and number before pickup.
Are the fares fixed?
Yes. The fare shown before you pay is the fare you pay, before 5% GST. Tolls, state permits and parking are added at actual cost with receipts. There is no surge pricing at night or during festivals. See how fares work.
What is the cancellation policy?
Free cancellation more than 72 hours before pickup; 10% of the fare within 72 hours, 50% within 48 hours and 100% within 24 hours or for a no-show. Full details on the cancellation policy page.
How old are the cars?
Every car is within four model years, air-conditioned and cleaned before each trip. Rolls-Royce, Bentley and Maybach may be up to seven model years old. See the fleet.
Do you provide GST invoices for companies?
Yes, every trip carries a GST invoice, and corporate accounts can be billed monthly with trip sheets and cost-centre codes. See corporate car rental.
Can you book flights and hotels too?
Yes. The travel desk works with BookingWorldwide.net for flights, hotels, resorts, activities and packages, so the whole trip sits on one plan with your car.
How long will the chauffeur wait at the airport?
We track your flight, so a delay does not cost you. After landing, 60 minutes of waiting is free on international arrivals and 30 minutes on domestic arrivals; after that waiting is charged at the hourly rate. See airport taxi.
Can I pay by UPI?
Yes, the booker accepts cards and UPI; corporate accounts can pay by bank transfer against a monthly GST invoice.
Do you charge for the chauffeur's return on a one-way drop?
No, a one-way taxi is billed on the one-way distance only.
Can I book a car for someone else?
Yes, enter the passenger's name and mobile number; the chauffeur contacts them directly.
Is smoking or alcohol allowed in the car?
No smoking in any car. Alcohol may not be consumed in the vehicle.
Do you offer Tempo Travellers for weddings?
Yes, Tempo Travellers, mini buses and coaches for guest shuttles, alongside the wedding cars.
Flights, hotels and the car, on one plan
RutzIndia.com works with BookingWorldwide.net so the flight, the hotel and the chauffeur are arranged together. Search below; bookings complete on BookingWorldwide.net. How the travel desk works →
Your car, your chauffeur, one fixed fare.
Airport, local, outstation, one way, wedding or a month on account: book in two minutes or send us the plan for a written quote.
