Cancellation and changes
| When you cancel | Charge |
|---|---|
| More than 72 hours before pickup | Free - full refund |
| Within 72 hours | 10% of the fare |
| Within 48 hours | 50% of the fare |
| Within 24 hours, or no-show | 100% of the fare |
Changes to time, pickup or car class are free more than 72 hours before pickup, subject to availability. Refunds are made to the original payment method. Flight delays on airport taxi bookings are not a cancellation: we track the flight. Questions: contact us or read the FAQ. Consumer rights in India are set out by the Department of Consumer Affairs and grievances can be registered with the National Consumer Helpline.






